At Floor Style Shop (“we,” “us,” or “our”), operating through modernfloorcovers.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our premium flooring products and accessories.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
  • Transaction Information: Details about products you purchase, payment method, and order history.
  • Technical Data: IP address, browser type, device information, and operating system.
  • Usage Data: Pages visited, time spent on site, clickstream data, and other browsing behavior.
  • Communication Data: Records of customer service interactions, emails, and feedback.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Process and fulfill your orders for our premium flooring products
  • Provide customer support and respond to inquiries
  • Improve our website functionality and user experience
  • Send order confirmations, shipping notifications, and receipts
  • Conduct security and fraud prevention measures
  • Analyze website usage to enhance our product offerings
  • Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, website hosting, and analytics.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • 256-bit SSL encryption for all data transmissions
  • Secure storage systems with restricted access
  • Regular security audits and vulnerability testing
  • PCI-DSS compliance for payment processing

While we take reasonable precautions, no internet transmission or electronic storage is completely secure. We encourage customers to use strong passwords and protect their account information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Request limitation of how we use your data

To exercise these rights, please contact us at [email protected] or +1 (502) 123-4567.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and checkout process
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Advertising Cookies: Used for remarketing purposes (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding certain restricted regions), your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Floor Style Shop
4400 Vaneto Dr, Louisville, US 40216
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm EST